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Luke O'Neil

Luke O'Neil

Publications

We choose to work differently with our Mystery Shoppers

Mystery Shopping

We choose to work differently with our Mystery Shoppers

Luke O'Neil

Luke O'Neil

Senior Project Manager

Customer Effort the Silent Driver of Customer Loyalty

Customer Effort

Customer Effort the Silent Driver of Customer Loyalty

Luke O'Neil

Luke O'Neil

Senior Project Manager

What is CES?

Customer Experience Customer Effort

What is CES?

Luke O'Neil

Luke O'Neil

Senior Project Manager

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Publications

  • Mystery Shopping Insights for Strategic Advantage
  • What is Mystery Shopping?
  • Why the new Financial Year is the perfect time to invest in Customer Experience
  • Read more ...

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