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  3. The Value of Mystery Shopping

The Value of Mystery Shopping

  • Danielle Sones
  • December 2, 2024
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To find out more about how we can help any organisation develop and improve their customer’s experience, get in touch!

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  • Mystery Shopping
  • Customer Experience
Danielle Sones

Danielle Sones

Working with Insights and Operational Teams, creating bespoke mystery shopping and customer experience programmes to drive business and customer-centric goals.

Categories

  • ABa Pulse
  • Customer Effort
  • Customer Experience
  • Customer Satisfaction
  • Mystery Shopping
  • NPS
  • Voice of Customer

Recent Publications

Mystery Shopping Insights for Strategic Advantage

Mystery Shopping Insights for Strategic Advantage

What is Mystery Shopping?

What is Mystery Shopping?

Why the new Financial Year is the perfect time to invest in Customer Experience

Why the new Financial Year is the perfect time to invest in Customer Experience

The Value of Mystery Shopping

The Value of Mystery Shopping

Beyond the Battle of the Ads, how is the CX being delivered?

Beyond the Battle of the Ads, how is the CX being delivered?

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Publications

  • Mystery Shopping Insights for Strategic Advantage
  • What is Mystery Shopping?
  • Why the new Financial Year is the perfect time to invest in Customer Experience
  • Read more ...

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