Publications

Mystery Shopping

What is Mystery Shopping?

Lois O'Neil

Experience Champion

About Us

The Company
Privacy Policy
Cookie Policy
GDPR Statement

Our Services

Mystery Shopping
Compliance Audits
Customer Experience Measurement
Voice of Customer
Satisfaction Surveys
Structured Customer Reviews
Customer Experience Dashboards
Colleague Training

Publications

How Different Industries Can Benefit from Mystery Shopping
The Truth Behind Mystery Shopping: Distinguishing Fact from Fiction
Thinking of Becoming a Mystery Shopper: dispelling the myths
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Mystery Shoppers

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Contact Us

6 Riverview
The Embankment
Stockport
SK4 3GN
United Kingdom

Phone:
+44 (0) 161 431 1234
Contact:
Contact ABa

CIM - Chartered Institute of Marketing ICS - Institute of Customer Service MRS - Market Research Society ESOMAR MSPA - Mystery Shopping Professionals Association
ISO 9001:2015, ISO 27001:2013, ISO 14001:2015 & ISO 22301:2019 Certified